Director, Sales Operations
Locations: Stamford, CT; Irving, TX; Fort Myers, FL
Time Type: Full time
Posted on: Posted 6 Days Ago
Job Requisition ID: 93500
About the role:
The HT North America Sales Operations Director will function as a trusted business advisor to our HTI stakeholders and execute our go to market plans to scale the business and surpass the HTI growth and retention targets. You will support various parts of the rhythm of the business activities such as weekly ops reviews, monthly Team NCVI meetings, and quarterly business reviews.
What you will do:
- Function as a strategic partner to our senior sales leaders while becoming an expert on the assigned regions performance, key metrics, and top initiatives.
- Define and drive high standards of program execution aligned to the Pathway to Gold.
- Discover best practices and drive execution on the ground to improve sales productivity.
- Partner with TP&A and the ROE Team to execute high quality core sales processes such as quota setting, forecasting, relief requests, and ROE compliance.
- Work with Conferences and Marketing to drive a clear understanding of how programs and metrics link to underlying sales performance and drive consistent execution across HTI channels.
- Drive operational excellence and process improvement in sales processes across HTI.
- Partner with GTS Ops on GTS's growth priorities and initiatives that support retention and growth acceleration.
- Communicate sales processes, operational updates, and best practices within the region, playing an active role in Ops reviews & team meetings presenting key findings.
- Strong ambassador for sales programs/initiatives and proficient in executing change management programs.
What you will need:
- MBA or other relevant advanced degree preferred.
- Demonstrate a solution-oriented approach to problem solving with the ability to thrive in a fast-paced environment and drive process improvements.
- Capable of operating successfully in a lean, fast-paced organization.
- Strong organizational and detail-oriented skills characterized by an analytical mindset.
- Ability to respond to ad hoc requests and manage multiple projects and demands simultaneously.
- Drive structured problem solving leading to simple, scalable solutions.
- Experience in finance, business management, and sales operations or similar functions.
- Bachelor's degree in business administration, Finance, Economics, or related field.
- Experience with sales CRM tools such as Salesforce.
- Expert in analytics tools required to support sales and sales operations including, but not limited to, Excel, Google Sheets, and PowerBI.
- Proficient in Salesforce including experience in data analysis tools and reporting within Salesforce.
- Meticulous, uphold high standards of program execution, and curious about identifying and exploring areas for operational improvement.
- Excellent communication and collaboration skills.
- Experience in Sales Operations, Sales Strategy, Consulting, Finance, or other related fields.
- Exhibit sound business judgment, a proven ability to influence others, strong analytical skills, and a proven record of taking ownership and executing programs.
- Deep experience in prioritization of deliverables and tasks.
What you will get:
- Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!
- Collaborative, team-oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities.
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 164,220 USD. Actual salaries may vary based on factors including education, training, experience, and location.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to any legally protected status.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. You may request reasonable accommodations by contacting Human Resources.
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